Contact Us

Need help with an order or have a question about our products?
You’ve come to the right place.

At [Your Store Name], customer support is a priority. Whether you’re looking for order assistance, shipping information, or general product enquiries, our team is here to help.


Contact Information

📧 Email Support
support@[yourstorename].com

For the fastest response, please contact us by email.


Customer Support Response Time

We aim to respond to all enquiries within 24–48 hours on business days.


Orders, Shipping & Returns Enquiries

If you’re contacting us about an existing order, please include:

  • Your order number

  • The email address used at checkout

This helps our customer service team resolve your enquiry as quickly as possible.


Product & General Enquiries

Have questions about our products, sizing, availability, or recommendations?
We’re happy to help and provide accurate information before you place an order.


Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM (NZST)